We accept debit and credit card payments. All transactions made on www.fusalp.com are securely managed through Adyen and PayPal.
Debit and credit cards payment (Visa, CB, Mastercard): Purchase is made through Adyen. This system assures the safe and bug-proof transmission of your card details.
Thus, bank card payments are made even more secure (SSL). Your order will be booked and confirmed once the payment has been executed.
Payment by PayPal: PayPal is a secure online payment system. When you set up a PayPal account, you can link your credit card to PayPal and fund your account directly using a secure connection. Once you have an existing PayPal account, you can log in using your user data to confirm the payment via email.
When you select the PayPal payment option, you will automatically be redirected to your PayPal account. Once the payment is confirmed, you can finalize your order on the website. Your PayPal account will get debited when you finalize your order.
There are no additional fees with PayPal.
Our team makes sure to provide easy and secure online payment. The instalment payment is a simple option currently under development.
The instalment payment method should be accepted soon on www.fusalp.com
You can use a voucher and/or gift card to pay for your order. To use a voucher and/or gift card, go through the following steps:
• Place the desired item(s) in your shopping bag.
• Enter your voucher/gift card code on the “PROMO CODE” line.
• The discount will be automatically applied when you click the “OK” button.
If the total amount of your order exceeds the amount of your voucher/gift card, you can complete the payment using another payment method.
If the total amount of your order is lower than the amount of your voucher/gift card, the balance amount will remain on your voucher/gift card after you complete your purchase. Use the same code when you wish to use your voucher/gift card again.
If your purchase gets declined, you will receive an email notification of cancellation. The money will not be debited from your account. Please try placing your order again.
If ever your account was debited, please contact Customer Service through the chat, or via the contact form provided in the “Contact us” section or by phone at +33 (0)184.108.40.206.78 and our team will assist you as soon as possible.
Should you have any difficulty completing your purchase, please make sure to check the following:
• The banking information address you have entered is correct.
• Bank approval in case of a security check.
• Try using a different Internet browser (Google chrome, Safari, Mozilla).
Should you still not be able to finalize your order, please contact Customer Service through the chat or via the contact form provided in section “Contact us” or by phone at +33 (0)220.127.116.11.78 and our team will assist you as soon as possible.
You will receive an order confirmation email, when your payment is approved, and your account debited.
We make it a priority to provide secure payment options. All transactions made on www.fusalp.com are securely managed.
Your credit card details are managed through Ayden, which uses high server security software with SSL (Secure Socket Layer) encryption providing the safe and bug-proof transmission of your card details.
You can verify the security level of your transaction checking that the website address begins with "http", and that the “lock” or “key” icon is displayed. Payment is made directly to the bank and www.fusalp.com has no access to your card details. The data transmission is not managed by www.fusalp.com so it has no access to your banking information.
We cannot offer tax-free shopping on Fusalp item(s) purchased online.
The prices on our website are shown inclusive or exclusive taxes, depending on the delivery zone. For information on your exemption from customs duties, please click here.
For products indicated exclusive of tax on the Fusalp website. You will have to pay the taxes and any customs fees directly to customs.