THE FUSALP GUARANTEE
With over 70 years expertise, Fusalp offers premium garments and accessories combining high-quality workmanship, performance, functionality and enjoyment.
We work with leading experts in the field to design and develop our collections, and we put great rigor into selecting our manufacturing partners, as well as the fabrics we use in terms of outstanding technical attributes and feel. Ultimately, we perform exhaustive quality controls internally, as with our manufacturing partners.
THE FUSALP GUARANTEE
Notwithstanding the particular care taken in each stage of product manufacturing, damages can occur over a product lifecycle.
To make sure our products meet the highest quality standards, all Fusalp items are covered by a two-year warranty against material and manufacturing defects after purchase by the consumer.
Furthermore, since January 2021, Fusalp offers a five-year warranty extension on a list of selected item.
Under these 2 and 5-year warranty periods, Créations Fusalp SA is responsible for the repair, exchange, or credit the purchase of the damaged or defective item(s).
Damages resulting from normal wear and tear, negligence, accident, wrong washing or drying, and misuse or abuse, are not covered by this warranty.
Additionally, outlet purchases (indicated on the sales receipt), items that have been altered by an unauthorized third party, and items on which the interior labels have been removed, will void the warranty.
As part of our 2-year and 5-year warranties, Fusalp is committed to repairing any defective product.
Fusalp also offers a paid repair service for all products no longer covered by warranty.
