How can I make a return of my order outside of France ?
To return products ordered from outside France, please go to the bottom of the page. go to the “help and services” section. Enter your order number and e-mail address and click on the following link.
Select the products you wish to return and request the return.
You will receive a prepaid label to send your parcel. Simply stick it on your parcel and drop it off at the carrier's drop-off point.
If you have any questions about returning your order internationally, please contact our customer service department.
Return delivery times are extended to 05/01/25 for orders placed between Nov. 15 and Dec. 24, 2024.