Frequently Asked Questions
To change your personal details, please go to the ‘My Account’ tab.
By accessing this area, you will be able to change all your personal information and track your orders.
By accessing this area, you will be able to change all your personal information and track your orders.
If you encounter any difficulties when creating your Fusalp account, please check the following information:
Check that the desired e-mail address is not already in use.
Check that the desired e-mail address is valid.
Check that the password and the password confirmation are identical.
You can try creating your account using another browser. (Google chrome, Safari, Firefox)
You can try creating your account on another device. (computer, mobile, tablet)
If, despite this advice, you are still unable to create your account, please contact Customer Services so that we can deal with your request.
To contact Customer Services, you can use the chat, the contact form available in the ‘Contact us’ tab or by telephone on +33 4 85 21 31 78.
Check that the desired e-mail address is not already in use.
Check that the desired e-mail address is valid.
Check that the password and the password confirmation are identical.
You can try creating your account using another browser. (Google chrome, Safari, Firefox)
You can try creating your account on another device. (computer, mobile, tablet)
If, despite this advice, you are still unable to create your account, please contact Customer Services so that we can deal with your request.
To contact Customer Services, you can use the chat, the contact form available in the ‘Contact us’ tab or by telephone on +33 4 85 21 31 78.
