ORION CRYSTAL THERMAL LAYER

A size guide is available next to each product. If, however, you need further information about the size of a particular piece, please contact our customer service team via chat or using the contact form in the ‘Contact us’ tab, or by telephone on +33 4 85 21 31 78 . Our team will respond to your request as quickly as possible.

As Fusalp parts are produced in limited quantities, it is possible that they are supplied in limited quantities. However, when a part is out of stock, we cannot inform you of the exact date when it will be available again. We invite you to subscribe to the availability alert available on the product page. To do so, click on the ‘be alerted’ button and enter your e-mail address. You can also subscribe to our newsletter to be the first to know about all the new Fusalp products.

Since 1 January 2021, Fusalp offers a 5-year warranty extension on a selection of products purchased after this date (list available here).Under these 2-year and 5-year warranties, Fusalp undertakes to repair the defective product or to exchange it or to issue a credit note corresponding to the purchase amount. Damage resulting from normal wear and tear of the product, negligence, accident, failure to follow maintenance instructions, misuse or objectively unsuitable use of the product are excluded from the Fusalp warranty. Also excluded from the warranty are articles from which the inner labels have been removed, parts of articles that have been modified or retouched by a third party, as well as second choice articles sold in outlets (specific mention on the receipt).

Our care instructions can be found in the ‘composition and care’ category of the product information sheets on our website, as well as on the labels inside all our products. If you do not follow these care instructions, your product will be faulty and no guarantee will be given.you can consult our care instructions to find out about the specific care requirements for each of the materials used in our products.