What should I do if I can't make my payment?

If you have any problems making your payment, please check this information:

  • Check your bank details
  • Validation by your bank in the event of double verification
  • Try another browser to make your purchase (Google Chrome, Safari, Mozilla).
If you are still unable to complete your order, please contact our customer service department via chat, the contact form available in the ‘Contact us’ tab or by telephone on +33 4 85 21 31 78.