What happens if you are absent when your order is delivered?

If you are absent when your parcel is delivered, the carrier will leave a delivery notice in your letterbox specifying the day and time of the delivery and the address where you can collect your parcel. You will need to go to the address indicated, taking the delivery notice and your ID with you.

The carrier may also decide to make a re-delivery. In this case, you will be notified by e-mail of the re-delivery.