Frequently Asked Questions

Your data is processed by Créations Fusalp to manage and optimise our customer relations, for statistical, analysis and satisfaction survey purposes and, if you consent, to send you communications about our products, services and events. You have the right to access, rectify, delete, limit, oppose the processing and portability of your personal data.

You can exercise your rights directly in the ‘My preferences’ section of your customer account, by logging in to access, correct or modify your personal data. You can also make a request by e-mail: eshop@fusalp.com, via our contact form or by post to the following address: Créations Fusalp SA -114 avenue de France BP 840 - 74016 Annecy Cedex - France.
This information is strictly confidential and is intended exclusively for www.fusalp.com.
It will be processed in strict compliance with the provisions of the French Data Protection Act no. 78-17 of 6 January 1978. In accordance with this law, the processing of personal data collected on the www.fusalp.com website has been declared to the CNIL and registered on 16-07-2007 under number 1244236.
When you register on our website, we collect your personal information (such as your personal data, e-mail address, gender) via the registration form in order to offer you the services accessible in the restricted areas of fusalp.com and to send you our Newsletter, when you request it.

Your personal information is essential for the processing and delivery of your orders. The ordering process on the www.fusalp.com site can be carried out as a guest or by creating a customer account in which your information is stored and protected by a password chosen by you.