I can't apply my promotional code

If the promotional code does not apply :

Check the spelling, taking care to respect the size of all the characters (lower case, upper case, numbers)
Check the eligibility date of your promotional code (a promotional code can only be used once).
If, despite everything, your promotional code does not apply when you check your order. We invite you to contact customer service via chat, the contact form available in the ‘Contact us’ tab or by telephone on +33 4 85 21 31 78.