Below which delay am I refunded ?

Your refund will be made within a maximum of 14 working days to your original method of payment. You will be notified by e-mail of the processing of your return and the delivery to our workshop.

What should I do if I haven't received my refund?

We process returns and refunds within a maximum of 14 days. It is also possible that the refund will be made on the original date of purchase.

If this 14-day period has passed and no refund has been made, we invite you to contact our customer service department via chat, the contact form available in the ‘Contact us’ tab or by telephone on +33 4 85 21 31 78.